Zosamalirana zokhudzana

Mu moyo wathu wonse, timalankhulana wina ndi mzake tsiku ndi tsiku. Wina wina amalankhulana momasuka ndi mophweka, ndipo wina kuti apeze chinenero chofanana ndi ena amawoneka kuti sangathe. Nchifukwa chiyani izi zikuchitika? Ndipotu, tonsefe tikuwoneka kuti tikuyankhula chinenero chomwecho, choncho tiyenera kumvetsetsana. Zimakhala kuti panthawi yolankhulirana, si mawu okha omwe amakhala ndi chilembo cha nkhope - nkhope, chiwonetsero ndi manja sagwira ntchito yochepa .

Zolepheretsa kulankhulana ndi zopinga zomwe zimakula m'njira yomvetsetsa oyankhulana. Zosokoneza za mtundu umenewu zingathe kukhala ngati chikhalidwe cha munthu, khalidwe lake, chikhalidwe chake, komanso njira yolankhulirana.

Mitundu ya zolepheretsa kulankhulana

Psychology ya zolekanitsa zokhudzana zogwirizanitsa zimagawidwa mu mitundu ikuluikulu ikuluikulu: zochitika, zolimbikitsa, zowonongeka ndi zokhudzana ndi maganizo zoyankhulana. Choncho tiyeni tiyang'ane payekha mtundu uliwonse.

  1. Zopinga zapachikhalidwe - ziyambireni chifukwa cha malingaliro osiyana a okondedwa pa vuto lomwelo. Mwachitsanzo, wina wothandizana angamve chisoni ndi gulu la anthu okweza phokoso kukambirana nkhani, pamene mnzanu wina adzakhumudwitsidwa ndi phokoso lochokera kwa ana popanda kupita ku zokambiranazo.
  2. Zopinga zokakamiza - zuka pamene munthu abisa zolinga zenizeni za mawu ake, kapena sakudziwa zomwe zikutanthauza.
  3. Zopinga za Semantic - bwerani chifukwa cha kusowa kumvetsetsa kwenikweni kwa zokambirana za interlocutor. Mavuto ndi zolepheretsa kuyankhulana, mu nkhaniyi, bwerani pamene munthu sangamvetse lingaliro la mnzanuyo ndipo samvetsa zomwe zokambiranazo zikukhudza.
  4. Zolepheretsa maganizo ndizomwe zingalepheretse munthu kulankhulana. Kawirikawiri, amawoneka chifukwa choopa kuti samamvetsetsedwa, sakondedwa ndi interlocutor kapena amanyansidwa ndi mnzanuyo ndikukanyozedwa, ngakhale kuwonetseredwa moona mtima kwa zolinga zabwino.

Zolinga zoyankhulana poyankhulana

Zolinga zoyankhulirana zoyankhulana zimachokera ku zovuta za m'maganizo za mkati ndi zochitika kunja zomwe zimayima njira yolandirira kapena kufalitsa uthenga pakati pa oyankhulana.

Popeza palibe mndandanda umodzi wa zotsutsana, tilingalira mitundu iwiri ikuluikulu ya chotchinga ichi:

  1. Zosokoneza zokhudzana ndi kunja - pakubwera kwa zolepheretsa izi, osati anthu okhawo omwe ali ndi mlandu, komanso mkhalidwe uliwonse, zochitika za thupi zomwe sizidalira zofuna za anthu ndipo sichigonjetsedwa ndi anthu otsogolera zokambirana. Chifukwa cha kuyambika kwa chilankhulidwe cha chinenero sikungakhale phokoso lamphamvu kapena nyengo yovuta, komanso kusamvetsetsana chifukwa chakuti oyankhulana amalankhula zinenero zosiyanasiyana.
  2. Zolepheretsa kuyankhulana mkati ndi vuto lalikulu kwambiri, lomwe muyenera kulimbana nawo kwa nthawi yaitali ndi mwakhama. Chosemphana chamkati chingabwere chifukwa cha zifukwa zomwe zimalepheretsa kufufuza mozama zomwe zimaperekedwa kuchokera kwa interlocutor. Angatumikire ngati mnzanu wotsutsana ndi mbiri ya maonekedwe ake, ndi kusakonda kwake munthuyo monga munthu.

Zolinga zoyankhulirana mu kuyankhulana kwa bizinesi zingasokoneze ntchito yanu, kotero iyenera kugonjetsedwa. Ndipotu, iwo alipo mpaka mutasankha kuchotsa iwo ndipo musaganize za izo. Phunzitsani kuthana ndi zolepheretsa kulankhulana, penyetsani chidwi kwambiri ndi woyimilira komanso onetsani chidwi chenicheni, ndiye kwa inu, zolepheretsana kulankhulana zidzakhalapo nthawi zonse.

Kulamulira mu moyo wathu popanda zopinga zoyankhulana ndizosatheka, kupatula kuti kungolankhulana ndi anthu omwe ali okondwa kwa ife, ndipo mumadziwa kuti izi sizingatheke. Ntchito yomwe anthu onse ammudzi akukumana nawo ndiyo kudziwa mtundu wake wa kusamvetsetsana pa njira yolankhulirana ndikugwiritsa ntchito njira yowonongeka. Pochotsa zolepheretsa kulankhulana, nthawi zonse yesetsani kudzidalira nokha, kukhala wodekha ndi kulekerera zofooka za ena, ndikupewa kusamvana kukhala kucha!