Yankhani moona mtima funso ili: "Chaka chonse, kodi munayamba mwakhala mukutsutsana ndi munthu, ngakhale pazifukwa zochepa?" Pali mwayi waukulu kuti ambiri amvetse bwino. Ndiponsotu, mikangano - izi ndizosafunikira kumvetsetsa, mgwirizano pakati pa gulu, anthu awiri ndipo nkofunika kudziwa njira iliyonse yothetsera mtendere.
Akatswiri a zamaganizo a masiku ano amaganiza kuti kutuluka kwa kusagwirizana kuli kotheka, poyang'ana, timagulu. Ndipo chifukwa chachikulu, chomwe chimakhala apulo chosagwirizana pa kuyankhulana kwaumunthu, ndiko kupezeka kwa mitundu ina ya mikangano yaumunthu:
- kumvetsetsa;
- akuluakulu;
- chotsutsa;
- odwala;
- ndi kudzidziletsa, ndi zina zotero.
Njira ndi njira zothetsera kusamvana
- Kuyanjana. Ngati mukutsatira ndondomekoyi kuti mutulukemo mikangano yosautsa, ndiye kuti mwapang'ono muyenera kuvomereza udindo wa interlocutor wanu. Chifukwa cha njira yothetsera mavuto, mkangano umathetsedwa mofulumira, koma palibe chitsimikizo kuti mwa njira iyi mudzapeza chifukwa cha kuphulika kwa mikangano mu chiyanjano.
- Pofuna kuthetsa mikangano ya anthu, gwiritsani ntchito njira zotsatirazi:
- lowetsani kuyankhulana ndi mdani wanu (zolankhulana, kulankhulana, opanda mawu otchulidwa m'maganizo, makalata a zamalonda);
- kugwirizana. Gwiritsani ntchito mbali yofanana ya ntchito yofanana, atsogoleri a gulu amagwiritsa ntchito njira yowonongeka yowonongeka, zomwe zimagonjetsa kusagwirizana;
- Kulimbikitsana - ntchito zomwe zingathe kusokoneza chidani (mwachitsanzo, auzani mdani wanu za zochita zanu, ndikugogomezera kuti akukonzekera kuthetsa vutoli.