Pali njira zambiri zowutsimikizira munthu kapena omvera onse za kulondola kwa ziweruzo zilizonse. Onsewo amagwirizana ndi chiphunzitso cha kukangana.
Lingaliro la kukangana kumaphatikizapo kubweretsa zifukwa zomveka ndi kukhutiritsa wina, ndipo chifukwa chokangana chingakhale cholimbikitsira chinthu china. Ngakhale, ndikuyenera kuzindikira kuti nthawi zina njira yotsutsana siyimangidwe chabe. Zochita zina ndi nkhope ya nkhope, nayenso, zimakhala ndi gawo, ndipo nthawi zina chete zimakhala zotsutsana kwambiri.
Chimene chikuphatikizidwa mu kapangidwe ka kutsutsana:
- chitsimikizo (mawu omveka a malingaliro ndi udindo wa munthu);
- zifukwa - zotsutsana zina zomwe zimathandiza kutsutsana ndi kutsimikizira kuyenera kwa malo anu;
- chiwonetsero, ndiko kuti, njira yokakamizira, pomwe mumagwirizanitsa zifukwa zanu.
Mfundo zazikuluzikulu zothetsa mkangano ndi / kapena njira yogwiritsira ntchito ndi malamulo a malingaliro, komanso ntchito za kuganiza kwakukulu. Chinthu chofunikira ndi omvera omwe zifukwa zanu zimayendetsedwa, chifukwa kutsutsana kokwanira kumatanthauza kukambirana pamtunda wina, kumveka kumbali zonse ziwiri. Zinthu zonse zokambirana mu nkhaniyi zimaganiziridwa ngati zonse.
Pali mitundu iwiri ya zifukwa: "chifukwa" (zotsutsana ndi malo anu) ndi "motsutsa" (zifukwa zamphamvu zosonyeza kusagwirizana kwa maudindo omwe akutsutsani ndi inu).
Njira zazikulu zotsutsana:
- njira yofunikira. Zimatanthawuza kumudziwa ndi woyimilira ndi zowona, zomwe ndizo zikuluzikulu za zifukwa zanu. Monga lamulo, chiwerengero cha deta ndi ziwerengero zimagwiritsidwa ntchito;
- njira yotsutsana. Pano paligwiritsiridwa ntchito kawirikawiri mtundu wa mkangano "motsutsa", pamene inu muwona kusiyana kwa zifukwa za interlocutor. Njira yotsutsanayo imagwiritsidwa ntchito pamakangano;
- Njira yoyerekeza ndi imodzi mwa njira zogwiritsira ntchito kwambiri. Inde, ngati chochitikacho chifanizirocho chisankhidwa bwino. Kukangana uku sikukhudza maganizo okha, komanso maganizo a interlocutor. Njira yofananitsa imakulolani kuti mupange mapeto a mdani pofuna kukondweretsa chiphunzitso chanu;
- njira yokhala ndi mgwirizano wapadera ndi chotsutsa. Mwachidule-ndi mawu oti "inde ..., koma ...", ololera kulingalira za ubwino ndi zoipa zavomerezedwa ndi mdaniyo. Pogwirizana chimodzimodzi ndi maganizo ake, mumachepetsa msinkhu wa nkhanza zomwe mumalankhula ndikulimbikitsanso kuganizira zolondola zanu;
Pakutha mkangano, mungagwiritse ntchito njira zosiyanasiyana zotsutsana, posankha zomwe zimagwira ntchito nthawi imodzi. Komabe, kumbukirani kuti nthawi zina choonadi chimabuka kutsutsana, kotero khalani osinthasintha kuti musaphonye.